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When you request support, please provide details of your issue.

  • Your extensions, or templates that you are using.
  • Version of Joomla.
  • The page link of problem.

 

  1. Paid Member Support detail here
  2. Free Member Support detail here

Paid Member

We offer two different support services for Paid Member

Helpdesk / Submit Ticket System

1. Login system with your paid account: http://www.amazing-templates.com/amember/

2. After login, the system will redirect to Your Membership info page. You must click on "Helpdesk"

3. Then Click on "Submit New Ticket" Button. Now you can request the supporting.

 

Paid Area in Amazing-Templates Forum

1. Login forum with your paid account: http://www.amazing-templates.com/at/index.php/support/forum

2. Then Select the Subforum that you want to request the support, and click on "New topic button"


 

 

Free Member

Free Area in Amazing-Templates Forum

1. Login forum with your account: http://www.amazing-templates.com/at/index.php/support/forum

2. Then Select the Free Subforum that you want to request the support, and click on "New topic button"